Orders received on a regular business day by 2:00 PM MST, ship out by the end of the next business day. For example, an order received on Monday before 2:00 PM MST will be shipped by end of day Tuesday. Orders received after 2:00 PM MST on Monday will ship by end of day Wednesday. In short, this means that there could be up to a 2 business day processing time. Orders are not guaranteed to ship out on the same day they are placed. Please take note of this when ordering with express shipping services.
"Direct ship" items are shipped from the manufacturer and may have additional processing time before being shipped.
Free Shipping:
We offer free shipping to the 48 contiguous US states. Shipments to Alaska, Hawaii, Puerto Rico, or other US territories will be charged standard shipping rates. The free shipping service, at our discretion, will usually be USPS First Class, Priority Mail, FedEx Ground, or UPS Ground. Some orders may be fulfilled by Amazon. Large orders may be shipped via a freight carrier, and if so, we'll contact you to coordinate the details.
International Shipping Policy:
We are not able to ship outside of the US. We try our best to deliver great service, but we have found it too difficult to live up to our standards on international orders. Too often, our customers have dealt with late or lost deliveries, customs issues, or other logistical problems. We hope to be able to ship internationally again sometime in the future.
Cancelations:
Please double-check that all of your items in your cart and the information in the checkout are correct. We are not able to cancel or edit orders once placed because they are immediately sent to be fulfilled.
