This is my second cord. The first was a gift from someone who was impressed with the quality and how long it has lasted. Also, Thank you for helping me get my one foot cable. The price was very reasonable. The young man who helped me was very good. Not enough people like that with phone orders. Thank you.
I got this charging cable after reading an article on it. I was looking for this exact thing, so I was pleasantly surprised when I found this website that sold it. I was so excited to get it in that I almost bought 3 because of the deal that they were advertising. My fiancé talked me out of it, and suggested that I only get one for the time being. I’m so glad that he did, because this was not what I was expecting at all. It’s not the charging cord that is advertised. It does not light up, which is the whole reason that I bought it. It says that it’s 1 foot long, but averages about half a foot. It’s also just the USB cord, nothing else. I could’ve gotten the same thing, but a longer cord, for a lot less at a store. I regret having bought this and wish I could easily return it and get a refund. I do not recommend buying this at all.
We're so sorry our product did not meet your expectations! We're also sorry about the confusion about what was advertised. Feel free to contact our customer service department and we can set up a return for a refund on your behalf.
Bought original cable because of the lifetime warranty. They have been very good but have had 3 fail. Originally bought 2 and they have always been good at replacing a failed cable. This time I was told they no longer carry the original cable I bought so would give me a credit and the new cable has a two year warranty. Well I find this very disappointing because to me lifetime means lifetime and I feel they should honor their commitment. If/when this one fails I will be looking elsewhere
We're sorry you're not happy about the new two-year warranty implemented for our cables! Unfortunately, we are unable to support the lifetime warranty that our discontinued cables had. There also isn't a way for us to send a replacement cable for discontinued cables since we no longer carry them in stock. We apologize that there isn't anything more we can do for you. Please feel free to contact our customer service department if you need anything!
Haven’t had them long, but the quality and strength is apparent.
seems like a great product but with all products; time will tell.