Technical Support

Check out the TechBlog from Sewell for common issues and fixes from our tech support professionals.

We offer support via email, chat or phone. We operate from 8 AM to 5 PM MST, Monday through Friday. (except major hollidays) Phone, chat and email messages will be responded to during these hours.

Email: support@sewelldirect.com
Phone: 801-356-3823

We generally respond within 24 hours (usually same-day if received before 4 PM), except weekends. In order to receive a response, please make sure your email settings will allow you to receive email from support@sewelldirect.com.

If you are not in the US or Canada and you need assistance with FastLynx, support is available in many countries from our global partners.

• USB to Serial Adapter
• USB to Parallel Adapter
• FireWire Extension Cable
• PC to TV Converters
•  
• Click here for help finding product drivers

• FastLynx 3.x Support
• USB Transfer Support
• FastLynx 3.3 Quick Start Guide (pdf) (html)
• FastLynx 3.3 User Manual (pdf) (html)

• FastLynx 2 Support
• FastLynx Slave Help
• Fastwire
• FastLock