Technical Support

Our new Sewell Support Forum is a great place to ask questions, discuss produts with other customers, or provide feedback and comments about products you've purchased from SewellDirect.

Check out the TechBlog from Sewell for common issues and fixes from our tech support professionals.

We offer support via email, chat or phone. We operate from 8 AM to 5 PM MST, Monday through Friday. Phone, chat and email messages will be responded to during these hours only.

Email: support@sewelldirect.com
Phone: 801-356-3823

We generally respond within 24 hours (usually same-day if received before 4 PM), except weekends. In order to receive a response, please make sure your email settings will allow you to receive email from support@sewelldirect.com.

If you are not in the US or Canada and you need assistance with FastLynx, support is available in many countries from our global partners.

• USB to Serial Adapter
• USB to Parallel Adapter
• FireWire Extension Cable
•  
• Click here to download drivers for other products

• FastLynx 3.x Support
• USB Transfer Support
• FastLynx 3.3 Quick Start Guide (pdf) (html)
• FastLynx 3.3 User Manual (pdf) (html)

• FastLynx 2 Support
• FastLynx Slave Help
• Fastwire
• FastLock