Pros: I had no idea how to connect this product, but a tech person on the phone spent almost an hour patiently walking me through the process. Works great now! Support is beyond excellent!
Cons: Just a little thing. There are 3 separate steps to get a movie going (thought it might be just one button to press) ...but at least I learned how to drag the mouse up and down to switch screens!
Other Comments: Great company, great products and really great customer service.
Pros: Simple to use, after installing the drivers on a Windows 7 OS, it was basically plug and play.
Cons: Not much of a con but I needed to adjust the display settings on my laptop to view both screens at once.
Pros: Several years ago I purchased this product in an attempt to use my home theater for PC AV. The rationale behind this product is good. USB in, HDMI out. The audio worked perfectly.
Cons: This unit makes use of the PC video card, which in my case was incompatible. I therefore was forced to return the unit.
Other Comments: Recently, after several years of waiting, I purchased a Sewell VGA to HDMI unit (the Manta). It is installed in my system and working perfectly. I appreciate the assistance provided me by Sewell when I returned the first unit and chose the second one.
Pros: works well on windows 8.1 easy to install
Cons: does not work on windows 8.1
SUPPORT NOT GOOD
Other Comments: i emailed for help was told go to home page and there you will find driver help well very bad home page for me took a long time to find any drivers information when i went there i got a 60 day trial wit h some company but that was garbage too i could not make it work still not working ......to bad you cannot just send a disc. to update the device even charge for shipping would be ok
Tech Support Response: So sorry for the bad experience you've had! The download is located under the product webpage's support tab, that's where the latest driver can always be found. Please get in touch with our tech team and we'll be happy to get this issue resolved.
Sewell Direct offers a 30-day money back guarantee and a 1 year warranty on all open box products.
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